During a cold spell we thought our outdated heater may have finally died. Moe came out and quickly diagnosed the problem and told us that one of our heating elements was missing (possibly removed by previous home owner) but that it was still working and may have just had trouble keeping up with the low temperatures. Moe was professional and did not take advantage of the situation by trying to push the sale of a new heating system or charge is for things we didn’t need. We’ve always received excellent service from Sunny Service and will continue to use and recommend them.
Very good knowledge, friendly and clean, seems honest to me.
The technician had an excellent plan of attack new all my questions and explained them in a way I could understand
I was referred to Sunny Service and was thrilled with the service I received. Carol was very helpful over the phone in giving me options to consider before sending someone out. Moe arrived w/in an hour or so (not peak season now) and gave me an explanation and options I hadn't been given from other companies in the past. With the situation of my unit, Moe was able to give me an option that saved me a few hundred dollars and will hold me until I get both of my units replaced. I signed up for their maintenance program as well and will continue to use Sunny for my A/C needs.
I appreciated Samuel taking the time to assist me in setting up my iPhone with the necessary app and ensuring it worked before he left. Now I have peace of mind with the ability to monitor my system from anywhere.
Not Moe fault, but the price of the filters is outrageous. My roommate actually pulled it up on his phone and the price is $38.00. Not happy that I paid 138,WITH a discount
Moe came out and fixed my heating problem. He could have taken advantage of my little knowledge but was truthful in telling me a part just needed to be cleaned and not replaced. For this I will not go anywhere else! They also gave me a veteran discount.
I like how quickly they addressed my request.
Quick response Serviceman was superior
I’m so happy my heater was able to be fixed on the same day before it gets really cold. He was very informative and was able to complete the job in a timely manner.
Very professiona;l and comprehensive
First time using this service company and so far very satisfied with the time the Tecnician took to assess the issue and offer options.
Technicians were very nice and seemed very knowledgeable. Took lots of useful pictures and gave good advice.
Your tech, Moe Kramer's excellent service has made Sunny Service my go to HVAC company.
Moe was prompt and arrived when promised. He was quick and efficient in troubleshooting my issue, while thoroughly testing my older system. I won't hesitate to use them again.
Cesar was prompt, quickly got to work and was thorough in explaining his findings.
Seems like cleaning of the system should be included in the monthly fees.
Samuel was very professional and courteous. He was on time and answered the questions I had.
Cesar was awesome
Samuel was prompt and helpful.
This is the Company to use and deal with. They always give a window of time before arrival.
Really thankful for the work the two gentlemen did this morning, they were respectful to my home and fast & I got the best price in town. Thank you all so much! You’ll be the only HVAC company I recommend going forward!
My experience with Sunny Services was awesome. The service technician was knowledgeable and friendly. I highly recommend them!
Very professional and pleasant!
Samuel was really informative and worked quickly to get my heat back on.
Ceaser was great! Very professional, explained everything. Did not try to upsell us, but explained what needed to be done. He found a small gas leak, but very grateful he did. He made sure the job was done right.
Prompt, thorough, and friendly.
Kept working until he found the problem, and then offered 2 different ways to repair the unit and save money and keep up maintenance on the unit.
On time. Efficient
Everything went great tech provided everything and explained thoroughly.
Samuel was a really nice guy and very helpful. We will definitely share your company with our friends and neighbor.
On time, efficient, very clear in explanation of problem and walk through of system check.
On time arriving and job completed in time requested. Entire crew were pleasant and professional.
We just moved into Frisco from Austin. My AC Team in Austin recommended Sunny Service to handle all my AC issues in our new home. They said they were very professional and a good Company to work with. They were right. After a complete review of our AC system in our 7,000 sq. ft. home,Todd Truly of Sunny Service recommended to replace and upgrade the current system. After extensive due diligence and discussions with the Sunny Service Team we decided to upgrade the system. Todd gave us five choices and Todd helped us pick the new system that satisfied all our AC needs. The Team that worked with Todd (Matt, Mason, and Michael) arrived timely and completed the job on time and with extreme care. They described the entire process and helped us to know each day what they were doing and answered any questions we had. We were very comfortable having them in our home. Todd Truly came out to the house to be sure all was in order and reviewed the job with us. The Sunny Service Team cleaned up the work area and gave us a good review of how the new system worked. They helped us set up the new controls to operate the system in the home. Also good mention is for Carol Webb the person who kept us up to date on all paperwork and scheduling needs. She is very good to work with and answered all our administrative questions. The new AC system is working very well and is indeed a good investment. Overall I give Sunny Service and their AC Team five stars on this project and on the way they handle our ongoing needs. I recommend them to anyone who wants a professional AC company to professionally work with them in the important AC area for their home or business. Bill and Irene MacDonald
Ac tune up
Replacing fan control board on Armstrong Air Handler
Loud noise on a Goodman Heat Pump.
AC not cooling